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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maureen Banning

Maureen Banning

July 28, 2026

5  out of  5
rating by Maureen Banning
"Rachel was wonderful! I love working with this insurance agency. They make everything go so smoothly and are so pleasant to work with!"
We responded:
"Thank you, Maureen! I'm happy to hear that Rachel and our team have made your experience smooth and enjoyable. We appreciate your kind words and are glad to have you with us. Feel free to reach out if you need anything else!"
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Kelly Will

July 22, 2026

5  out of  5
rating by Kelly Will
"I work with Sharon and she is fantastic! I did have a claim - a winter pipe burst and it was the easiest possible situation ONLY because Sharon was so wonderful and made every effort to support me and ensure my claim made it through efficiently. Her service is incredible. Highly recommend for home, car, and all your other insurance needs!"
We responded:
"Kelly, thank you for your wonderful review! I'm so happy to hear that Sharon was able to support you through your claim process efficiently. It's great to know that her incredible service made a challenging situation easier for you. We truly appreciate your recommendation for home, auto, and other insurance needs. If you ever need further assistance, our office is here to help!

- Drew Federau - State Farm Insurance Agent, Carmel, IN"
Profile photo of Kyle Neal

Kyle Neal

July 17, 2026

5  out of  5
rating by Kyle Neal
"Bought a new car. The dealershipndidnt get my insurance transfered onto my policy correctly. Sharon was amazing and was able to creek and help me get everything on my policy updated and fixed super quickly! 10/10 service!"
We responded:
"Kyle, thank you for taking the time to leave us a review! I'm glad Sharon was able to assist you with updating your policy so quickly. We appreciate your kind words and are here to help whenever you need us. Thanks for choosing us!"
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Sri Vaishnavi Kalakuntla

July 10, 2026

4  out of  5
rating by Sri Vaishnavi Kalakuntla
"Good"
We responded:
"Thank you for your feedback, Sri! I'm glad to know you had a positive experience with us. If there's anything more we can do to improve your experience, feel free to reach out!"
Profile photo of Christine Rozow

Christine Rozow

July 8, 2026

5  out of  5
rating by Christine Rozow
"Moon was very helpful in helping me navigate having a new driver in the family!"
We responded:
"Christine, thank you for taking the time to leave us a review! I'm happy to hear that you found the assistance helpful in navigating the process of having a new driver in the family. We're here to make things as smooth as possible for you. Feel free to reach out if you need anything else!"
Profile photo of Jessica Sheplavy

Jessica Sheplavy

July 8, 2026

5  out of  5
rating by Jessica Sheplavy
"Always a great experience with this office! They are quick and efficient!"
We responded:
"Thank you, Jessica! I'm happy to hear that you've consistently had a great experience with our office. We strive to be quick and efficient for all our customers. Let us know if we can help with anything else!"
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lisa hinton

July 7, 2026

5  out of  5
rating by lisa hinton
"I have never worked with such a wonderful and caring insurance agency. They are amazing."
We responded:
"Hey, Lisa! Our team strives to bring genuine compassion to everything we do, and it's truly rewarding to know that you found our agency so wonderful and caring while assisting with your auto insurance. Thank you for taking the time to share your feedback and recognize our hard work!"
Profile photo of Bruce Boop

Bruce Boop

July 3, 2026

5  out of  5
rating by Bruce Boop
"The insurance agent's are helpful and very friendly. I had to add a car to my policy, they were fast and had it done before I even left the car lot. I recommend State Farm to anyone needing a policy."
We responded:
"Thank you, Bruce! I'm happy to hear that our team was able to assist you quickly and efficiently. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
Profile photo of Daniel Brooks

Daniel Brooks

July 3, 2026

5  out of  5
rating by Daniel Brooks
"5 stars easy and fast"
We responded:
"Daniel, thank you for the 5 stars! I'm happy to hear that you found our service easy and fast. Let us know if we can help with anything else!"
Profile photo of Sarah Sansone

Sarah Sansone

July 3, 2026

5  out of  5
rating by Sarah Sansone
"Committed to excellence!"
We responded:
"Sarah, thank you for the 5 stars! I'm happy to know you feel we're committed to excellence. Your feedback means a lot to us. Let us know if we can help with anything else!"
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Pappa Renzulli

July 1, 2026

5  out of  5
rating by Pappa Renzulli
"Deploying for my job and was able to get help very quickly"
We responded:
"Thank you! I'm happy we could assist you promptly as you prepared for your deployment. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Anastasia Warman

Anastasia Warman

July 1, 2026

5  out of  5
rating by Anastasia Warman
"Super helpful always help fast when I need help"
We responded:
"Anastasia, thank you for taking the time to leave us a review! I'm happy to hear that you find our team super helpful and quick to assist when you need it. We're here to make things easier for you. Feel free to reach out if you need anything else!"
Profile photo of Lizmar Beatriz Rivera santiago

Lizmar Beatriz Rivera santiago

July 1, 2026

5  out of  5
rating by Lizmar Beatriz Rivera santiago
"Karen es súper amable y me ayudo con todo muy rápido"
We responded:
"¡Gracias por tu reseña, Lizmar! Me alegra saber que recibiste ayuda de manera rápida y amable. Estamos aquí para hacer que todo sea lo más sencillo posible para ti. ¡No dudes en contactarnos si necesitas algo más!"
Profile photo of John Beam

John Beam

July 1, 2026

5  out of  5
rating by John Beam
"I added a car to our existing policy. Did it via email. It couldn’t have been easier."
We responded:
"John, thank you for taking the time to leave us a review! I'm happy to hear that updating your policy was a smooth process for you. We're here to make things as easy as possible. Let us know if we can help with anything else!"
Profile photo of Christi Kapper

Christi Kapper

June 29, 2026

5  out of  5
rating by Christi Kapper
"Exceptional Customer Courtesy and Care! I truly have to say that I have never had a better Insurance carrier for my Home and Auto in my 30 years of requiring it. Very Thankful for their people skills and finding every way possible to lower rates!! Awesome group!!!"
We responded:
"Thank you, Christi! I'm really happy to hear that you've had such a positive experience with our office. It's great to know that our team's efforts to provide excellent service and find the best rates for you have made a difference. We appreciate your support and kind words. Let us know if we can help with anything else!"
Profile photo of Roy Johnson

Roy Johnson

June 26, 2026

5  out of  5
rating by Roy Johnson
"Highly recommend Moon at State Farm!
Moon was extremely efficient, knowledgeable, and truly listened to my needs. She helped me secure precisely the right coverage for my overall insurance portfolio to ensure my family is fully protected. Her follow-up and confirmation throughout the process were outstanding. Incredible service—thank you, Moon!"
We responded:
"Thank you, Roy, for taking the time to leave us a review! I'm happy to hear that you received efficient and knowledgeable service. It's great to know we helped you find the right coverage for your family's needs. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Erin Bulger

Erin Bulger

June 26, 2026

5  out of  5
rating by Erin Bulger
"Great experience! Moon was extremely helpful. I was a little stressed over my bill and she was very pleasant and patient with me while she explained the details. I don’t always experience that kind of customer service with other companies, so I appreciated her efforts so much! 🤗"
We responded:
"Thank you, Erin! I'm really happy to know that our team was able to assist you and make the experience a positive one. We understand how stressful billing can be, and it's great to hear that our patience and pleasant demeanor made a difference. We're here to help, so feel free to reach out if you need anything else!"
Profile photo of Rachel McCormick

Rachel McCormick

June 26, 2026

5  out of  5
rating by Rachel McCormick
"Moon was incredibly helpful with editing my address, adjusting my monthly premium and answering the questions I had :)) I’ve been with State Farm for years and still think their coverage is the best! Thank you State Farm!"
We responded:
"Thank you, Rachel! I'm glad to hear that Moon was able to assist you with updating your address and adjusting your premium. It's wonderful to know you've been with us for years and continue to value our coverage. We appreciate your loyalty! Let us know if we can help with anything else."
Profile photo of Boof Michael

Boof Michael

June 26, 2026

5  out of  5
rating by Boof Michael
"Moon assisted me in changes to auto policy. Very helpful and so kind! Happy to talk to someone who is pleasant and efficient!"
We responded:
"Your review means so much to us, Boof! Knowing that your conversation with Moon left you with such a positive impression brings a huge smile to our faces. Thank you for recognizing our team's hard work!"
Profile photo of Rebekah spychalski

Rebekah spychalski

June 23, 2026

5  out of  5
rating by Rebekah spychalski
"Called to add a friend to the policy was very skeptical at first thought my rates were going to go sky high by instead I get a $35 credit on my first month lol. Wasn’t expecting that. Loved working with moon. Would do it again in a heart beat"
We responded:
"Thank you, Rebekah! I'm glad to hear that adding your friend to the policy turned out to be a pleasant surprise with a credit on your first month. It's wonderful to know the process was enjoyable for you. We're here to help anytime you need us!"
Profile photo of Jennifer Young

Jennifer Young

June 22, 2026

5  out of  5
rating by Jennifer Young
"Quick to process new vehicle claim. Had to clarify some info over the phone vs text as different quote amounts were sent but she was just factoring in total premium amount vs separate totals and was able to quickly clarify for me."
We responded:
"Thank you for your review, Jennifer! I'm happy to hear that we were able to quickly process your claim and clarify the details for you. We always aim to make things as clear and straightforward as possible. Let us know if we can help with anything else!"
Profile photo of Ivette Mauricio

Ivette Mauricio

June 22, 2026

5  out of  5
rating by Ivette Mauricio
"I had an excellent experience with a special person who clarified me everything about car insurance and home insurance, her name is Johana I recommend her as your insurance agent."
We responded:
"Thank you, Ivette! I'm glad you had an excellent experience with our team. We’re committed to providing clear and helpful guidance on insurance. We appreciate your recommendation! If you have any more questions or need assistance, feel free to reach out anytime."
Profile photo of Monita DeLancy

Monita DeLancy

June 19, 2026

5  out of  5
rating by Monita DeLancy
"Great customer service"
We responded:
"Thank you, Monita! I'm happy to hear that you had a great experience with our customer service. Thanks for choosing our agency!"
Profile photo of Logan & Olivia

Logan & Olivia

June 19, 2026

5  out of  5
rating by Logan & Olivia
"Had to make a claim for a wreck I was in & they were very helpful and answered all my questions. Also was an easy process to switch my new car"
We responded:
"Logan & Olivia, I'm happy to hear that we could assist you with your claim and make the process of switching your new car smooth and easy! We're always here to help if you need anything else."
Profile photo of Patty Althoff

Patty Althoff

June 12, 2026

5  out of  5
rating by Patty Althoff
"Very helpful with my payment and questions"
We responded:
"Patty, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you with your payment and questions. We're always here to help if anything else comes up!"