State Farm® Insurance Agent Drew Federau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reggie Buntin
May 2, 2025
5
out of
5
rating by Reggie Buntin
"Excellent customer service 👏"
James Rinkel
April 30, 2025
5
out of
5
rating by James Rinkel
"Drew and his team are awesome I have no compliance"
Autumn Frazier
April 30, 2025
5
out of
5
rating by Autumn Frazier
"Excellent customer service!"
Mark Hoogenboom
April 29, 2025
5
out of
5
rating by Mark Hoogenboom
"Drew has been taking care of my insurance needs for more than a decade now. I’m very satisfied with my experience. His support staff very good, knowledgeable and friendly. Here’s a special thanks to Andy and Sharon for their help."
Andrew Bragg
April 23, 2025
5
out of
5
rating by Andrew Bragg
"Great service!"
We responded:
"Thank you, Andrew, for your fantastic feedback! I'm glad to know you were satisfied with the service. If you have any questions or need any other assistance, please feel free to reach out."
Debbie Schmidt
April 10, 2025
5
out of
5
rating by Debbie Schmidt
"Thank you for helping me with my new umbrella policy . Great service and personalized support"
We responded:
"Thank you for your kind words! I'm happy to hear that you appreciated the service and personalized support with your new policy!"
Carol Baker
April 10, 2025
5
out of
5
rating by Carol Baker
"All four members of my family have been with this State Farm office for years and years. I highly recommend Sharon, the office manager! When this office changed agents, we stayed with them specifically because of Sharon and have no regrets. You'll find her exceptionally pleasant, informed and efficient. She gently walked me through the necessary insurance tasks when my parents unexpectedly passed. I can't recommend her highly enough!! She's become more than an office manager...she's a friend."
We responded:
"Thank you, Carol, for your heartfelt review! I'm truly grateful for your continued trust in our office over the years. Sharon's dedication and compassion are indeed remarkable, and I'm delighted to hear how much she has supported you and your family. If there's anything else we can assist you with, please don't hesitate to reach out."
Kelita Williams
April 8, 2025
5
out of
5
rating by Kelita Williams
"I recently moved and needed to update my information. The agent was very kind and HELPFUL and made making the updates a quick, simple and EASY process!!"
We responded:
"Thank you, Kelita, for sharing your experience! I'm happy to hear that updating your information was quick and easy, and it's wonderful to know that our team was helpful during your move!"
Tiffanie Ditlevson
April 2, 2025
5
out of
5
rating by Tiffanie Ditlevson
"Drew’s team easily and quickly handled my issue. Within 30 seconds everything was updated and fixed. I truly appreciate working with professionals who respond quickly!!!"
We responded:
"Thank you, Tiffanie, for sharing your experience! I'm glad our team could address your issue swiftly and efficiently. It's wonderful to know you value our prompt service. If you ever need further assistance, don't hesitate to reach out."
Brynn Cochran
April 2, 2025
5
out of
5
rating by Brynn Cochran
"Always appreciate their attention to detail, they care."
We responded:
"Thank you, Brynn! I'm glad to know that our attention to detail and care have made a positive impact on your experience. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Lawrence Arany
April 1, 2025
5
out of
5
rating by Lawrence Arany
"Rachel was patient with my questions. And she knew the answers!"
We responded:
"Thank you, Lawrence, for sharing your experience! I'm glad Rachel could assist you with your questions and provide the answers you needed. If you have any more inquiries or need further assistance, feel free to reach out to our office. We're here to help!"
Mariah McKenney
April 1, 2025
5
out of
5
rating by Mariah McKenney
"Rachel has been a very helpful agent during my experience with State Farm. She responds quickly and is very polite."
We responded:
"Thank you, Mariah, for your wonderful feedback! I'm happy to hear that Rachel has been helpful and responsive during your experience with us. We appreciate your kind words and are here for any future needs or questions you may have."
Megan Nagy
March 28, 2025
5
out of
5
rating by Megan Nagy
"Can’t say enough about how grateful I am for the help I received! Sharon from State Farm needs her own commercial! She helped me get back on track with both my car and renter’s insurance after multiple overwhelming life changes. She guided me through what I need to cover now while not overcharging me!!! Glad to add her to my trusting list of professional life advisors!"
We responded:
"Thank you, Megan, for sharing your experience! I'm so happy to hear that Sharon was able to assist you with your insurance during such a challenging time. It's wonderful to know she provided the guidance you needed without overcharging. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Ross DeJohn
March 14, 2025
5
out of
5
rating by Ross DeJohn
"Rachel recently helped us make some adjustments to our policy. The experience was pleasant and straightforward. I have been a customer of this branch for many years and the team has always met or exceeded my expectations."
We responded:
"Thank you, Ross, for your wonderful feedback! I'm happy to hear that Rachel was able to assist you with your policy adjustments smoothly. It's fantastic to know that our team has consistently met your expectations over the years. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
David Gentry
March 5, 2025
5
out of
5
rating by David Gentry
"Excellent service, quick and right on the issue at hand."
We responded:
"Thank you, David, for your fantastic feedback! I'm glad to know you received quick and effective service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Christian Chorbajiyski
March 4, 2025
5
out of
5
rating by Christian Chorbajiyski
"Very satisfied with their service. Best prices on the market for auto insurance. Always there when you need them. I have been working with Andy the last two weeks he has always answered all my questions in a timely manner."
We responded:
"Thank you, Christian, for your wonderful feedback! I'm glad to hear you're satisfied with our service and found our prices competitive. It's great to know that Andy has been helpful in addressing your questions promptly. If you need any further assistance, feel free to reach out to our office anytime."
Jocelyn Ramsey
March 3, 2025
5
out of
5
rating by Jocelyn Ramsey
"Absolutely love working with Sharon Somerville. She always provides timely responses and gets me where I need to be. You can tell they care and I am more than appreciative and satisfied with the care and support I receive working with them! Thank you Sharon!"
We responded:
"Thank you Jocelyn, for the positive comments about Sharon. Glad to hear she provided you with great care and support."
Bonnie Greffet
February 20, 2025
5
out of
5
rating by Bonnie Greffet
"Drew and his team are fantastic. Knowledgeable, responsive, fun to deal with. Recommend you call and ask for Felicia. She will work with you as long as needed to answer your questions, review options, laugh at your jokes and follow up on any homework assignments. State Farm is a wonderful company, and Drew's agency is the gold standard for customer service."
We responded:
"Thank you, Bonnie, for your wonderful feedback! I'm delighted to know that you found our team knowledgeable and responsive. Felicia will be thrilled to hear your kind words about her dedication and sense of humor. We're here to assist with any questions or needs you may have in the future. Your recommendation means a lot to us!"
Lydia Jean
February 18, 2025
5
out of
5
rating by Lydia Jean
"Rachel was quick to respond and incredibly helpful! I was able to get my issue resolved in a matter of hours."
We responded:
"Thank you, Lydia Jean, for sharing your experience! I'm happy to hear that Rachel was quick to respond and assist you effectively. Our team is here to help with any questions you may have."
Gray Garrett
February 18, 2025
5
out of
5
rating by Gray Garrett
"Sharon is always super helpful and very responsive and knowledgable. Highly recommend anyone giving your business to them!"
We responded:
"Thank you, Gray, for your wonderful feedback! I'm happy to hear that Sharon has been helpful, responsive, and knowledgeable in assisting you. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out anytime!"
David F
February 17, 2025
5
out of
5
rating by David F
"Sharon is amazing. The whole team is awesome. Any issue, any problem they are always there to help and the entire staff is knowledgeable about your policy. I have home and auto with them and can't imagine being with anybody else."
We responded:
"David, thank you for your wonderful feedback! I'm glad to hear that Sharon and the entire team have been able to assist you with any issues and provide knowledgeable support for your policies. We truly appreciate your confidence in us and are here whenever you need us. If you have any questions or need further assistance, don't hesitate to reach out!"
Dale Broyles
February 14, 2025
5
out of
5
rating by Dale Broyles
"Rod was a great help! He did an analysis on our life policy and now saving us some money. Very much appreciated."
We responded:
"Thank you, Dale! I'm happy to hear that Rod was able to assist you with your policy analysis and help you save money. We truly appreciate your feedback and are here for any future needs or questions you might have."
Last Man Standing
February 10, 2025
5
out of
5
rating by Last Man Standing
"After spending the past 18 months with Progressive and having communications difficulties with them during a claim, my husband and I decided to change insurance companies. Prior to Progressive we had been with Allstate for a number of years and though we were satisfied with the service, the premiums were high even considering we had dual policy discounts. After doing some research, I requested an online quote from State Farm. Within just a few hours of making the quote request I was contacted by Cody Brown at the Drew Federau State Farm Agency in Carmel, IN. Cody was meticulous in finding all the ways that he could save us money and was my new policy in place within a short amount of time. He has been helpful with everything from explanations of benefits and costs to helping me get the app working on my phone. All in all I ended up saving approximately $65 per month for even better coverage by switching from Progressive to State Farm. If you're looking to get more bang for your buck or better service out of your insurance company, I highly recommend State Farm. And you don't even have to be in close proximity to the caramel area to use their services."
We responded:
"Thank you so much for taking the time to share your experience with us! I’m truly delighted to hear that Cody was able to assist you in such an efficient manner, helping you not only save money but also secure better coverage for your needs. It’s wonderful to know that you found the transition to be smooth and beneficial, which is exactly what we strive for with our customers. If you have any further questions or if there’s anything else you need assistance with, please don’t hesitate to reach out to our office. We are always here to help and support you in any way we can!"
J Joseph
February 10, 2025
5
out of
5
rating by J Joseph
"Been a customer here for many years now. If you’re in need of home/auto which is what I have I would definitely recommend"
We responded:
"Thank you, Joseph, for your continued support over the years! I'm happy to know that you would recommend our home and auto insurance services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Maxine Wong
February 8, 2025
5
out of
5
rating by Maxine Wong
"I switched to this State Farm agency after a disappointing experience with my previous State Farm agent. I had a question about my premium increase and was very impressed with the level of assistance and care I received. The representative took the time to thoroughly explain the reasons for the increase, breaking down the factors that contributed to the adjustment. She was patient and detailed answering all of my questions. I inquired about other discounts that could help me lower my premium, and the representative walked me through each one to see which would be the most beneficial for my situation. I feel much more confident and informed about my policy thanks to their exceptional service. I am very happy with this switch and look forward to continuing my coverage with this agency."
We responded:
"Thank you, Maxine, for sharing your experience! I'm glad to hear that you found our assistance helpful and that we could provide clarity on your premium increase. It's wonderful to know that our representative was able to guide you through potential discounts and help you feel more informed about your policy. We're happy to have you with us and look forward to continuing to support your insurance needs. If you have any more questions or need further assistance, please don't hesitate to reach out!"