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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Nagy

March 28, 2025

5  out of  5
rating by Megan Nagy
"Can’t say enough about how grateful I am for the help I received! Sharon from State Farm needs her own commercial! She helped me get back on track with both my car and renter’s insurance after multiple overwhelming life changes. She guided me through what I need to cover now while not overcharging me!!! Glad to add her to my trusting list of professional life advisors!"
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Ross DeJohn

March 14, 2025

5  out of  5
rating by Ross DeJohn
"Rachel recently helped us make some adjustments to our policy. The experience was pleasant and straightforward. I have been a customer of this branch for many years and the team has always met or exceeded my expectations."
We responded:
"Thank you, Ross, for your wonderful feedback! I'm happy to hear that Rachel was able to assist you with your policy adjustments smoothly. It's fantastic to know that our team has consistently met your expectations over the years. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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David Gentry

March 5, 2025

5  out of  5
rating by David Gentry
"Excellent service, quick and right on the issue at hand."
We responded:
"Thank you, David, for your fantastic feedback! I'm glad to know you received quick and effective service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Christian Chorbajiyski

March 4, 2025

5  out of  5
rating by Christian Chorbajiyski
"Very satisfied with their service. Best prices on the market for auto insurance. Always there when you need them. I have been working with Andy the last two weeks he has always answered all my questions in a timely manner."
We responded:
"Thank you, Christian, for your wonderful feedback! I'm glad to hear you're satisfied with our service and found our prices competitive. It's great to know that Andy has been helpful in addressing your questions promptly. If you need any further assistance, feel free to reach out to our office anytime."
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Jocelyn Ramsey

March 3, 2025

5  out of  5
rating by Jocelyn Ramsey
"Absolutely love working with Sharon Somerville. She always provides timely responses and gets me where I need to be. You can tell they care and I am more than appreciative and satisfied with the care and support I receive working with them! Thank you Sharon!"
We responded:
"Thank you Jocelyn, for the positive comments about Sharon. Glad to hear she provided you with great care and support."
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Bonnie Greffet

February 20, 2025

5  out of  5
rating by Bonnie Greffet
"Drew and his team are fantastic. Knowledgeable, responsive, fun to deal with. Recommend you call and ask for Felicia. She will work with you as long as needed to answer your questions, review options, laugh at your jokes and follow up on any homework assignments. State Farm is a wonderful company, and Drew's agency is the gold standard for customer service."
We responded:
"Thank you, Bonnie, for your wonderful feedback! I'm delighted to know that you found our team knowledgeable and responsive. Felicia will be thrilled to hear your kind words about her dedication and sense of humor. We're here to assist with any questions or needs you may have in the future. Your recommendation means a lot to us!"
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Lydia Jean

February 18, 2025

5  out of  5
rating by Lydia Jean
"Rachel was quick to respond and incredibly helpful! I was able to get my issue resolved in a matter of hours."
We responded:
"Thank you, Lydia Jean, for sharing your experience! I'm happy to hear that Rachel was quick to respond and assist you effectively. Our team is here to help with any questions you may have."
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Gray Garrett

February 18, 2025

5  out of  5
rating by Gray Garrett
"Sharon is always super helpful and very responsive and knowledgable. Highly recommend anyone giving your business to them!"
We responded:
"Thank you, Gray, for your wonderful feedback! I'm happy to hear that Sharon has been helpful, responsive, and knowledgeable in assisting you. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out anytime!"
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David F

February 17, 2025

5  out of  5
rating by David F
"Sharon is amazing. The whole team is awesome. Any issue, any problem they are always there to help and the entire staff is knowledgeable about your policy. I have home and auto with them and can't imagine being with anybody else."
We responded:
"David, thank you for your wonderful feedback! I'm glad to hear that Sharon and the entire team have been able to assist you with any issues and provide knowledgeable support for your policies. We truly appreciate your confidence in us and are here whenever you need us. If you have any questions or need further assistance, don't hesitate to reach out!"
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Dale Broyles

February 14, 2025

5  out of  5
rating by Dale Broyles
"Rod was a great help! He did an analysis on our life policy and now saving us some money. Very much appreciated."
We responded:
"Thank you, Dale! I'm happy to hear that Rod was able to assist you with your policy analysis and help you save money. We truly appreciate your feedback and are here for any future needs or questions you might have."
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Last Man Standing

February 10, 2025

5  out of  5
rating by Last Man Standing
"After spending the past 18 months with Progressive and having communications difficulties with them during a claim, my husband and I decided to change insurance companies. Prior to Progressive we had been with Allstate for a number of years and though we were satisfied with the service, the premiums were high even considering we had dual policy discounts. After doing some research, I requested an online quote from State Farm. Within just a few hours of making the quote request I was contacted by Cody Brown at the Drew Federau State Farm Agency in Carmel, IN. Cody was meticulous in finding all the ways that he could save us money and was my new policy in place within a short amount of time. He has been helpful with everything from explanations of benefits and costs to helping me get the app working on my phone. All in all I ended up saving approximately $65 per month for even better coverage by switching from Progressive to State Farm. If you're looking to get more bang for your buck or better service out of your insurance company, I highly recommend State Farm. And you don't even have to be in close proximity to the caramel area to use their services."
We responded:
"Thank you so much for taking the time to share your experience with us! I’m truly delighted to hear that Cody was able to assist you in such an efficient manner, helping you not only save money but also secure better coverage for your needs. It’s wonderful to know that you found the transition to be smooth and beneficial, which is exactly what we strive for with our customers. If you have any further questions or if there’s anything else you need assistance with, please don’t hesitate to reach out to our office. We are always here to help and support you in any way we can!"
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J Joseph

February 10, 2025

5  out of  5
rating by J Joseph
"Been a customer here for many years now. If you’re in need of home/auto which is what I have I would definitely recommend"
We responded:
"Thank you, Joseph, for your continued support over the years! I'm happy to know that you would recommend our home and auto insurance services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Maxine Wong

February 8, 2025

5  out of  5
rating by Maxine Wong
"I switched to this State Farm agency after a disappointing experience with my previous State Farm agent. I had a question about my premium increase and was very impressed with the level of assistance and care I received. The representative took the time to thoroughly explain the reasons for the increase, breaking down the factors that contributed to the adjustment. She was patient and detailed answering all of my questions. I inquired about other discounts that could help me lower my premium, and the representative walked me through each one to see which would be the most beneficial for my situation. I feel much more confident and informed about my policy thanks to their exceptional service. I am very happy with this switch and look forward to continuing my coverage with this agency."
We responded:
"Thank you, Maxine, for sharing your experience! I'm glad to hear that you found our assistance helpful and that we could provide clarity on your premium increase. It's wonderful to know that our representative was able to guide you through potential discounts and help you feel more informed about your policy. We're happy to have you with us and look forward to continuing to support your insurance needs. If you have any more questions or need further assistance, please don't hesitate to reach out!"
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Rosa Rodriguez

February 4, 2025

5  out of  5
rating by Rosa Rodriguez
"I had a fantastic experience working with Felicia at State Farm! She was professional, knowledgeable, and made the process of getting my auto policy seamless. She took the time to explain my coverage options clearly and answered all my questions with patience and expertise. Her friendly and approachable attitude made everything so easy. Highly recommend her to anyone looking for great service and peace of mind!"
We responded:
"Thank you, Rosa, for sharing your experience! I'm glad to hear that Felicia provided such professional and knowledgeable service. It's wonderful that she made the process seamless and took the time to explain everything clearly. Her friendly approach truly makes a difference. If you have any more questions or need further assistance, feel free to reach out anytime. We appreciate your recommendation!"
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Brittney Gonzalez

January 31, 2025

5  out of  5
rating by Brittney Gonzalez
"Rachel and every agent that I have dealt with have been more than polite and professional. They have provided great service and clarification to any situation/question I have had."
We responded:
"Thank you, Brittney, for your wonderful feedback! I'm happy to hear that Rachel and our team have been polite and professional in assisting you. Providing great service and clear explanations is what we strive for. If you have any more questions or need further assistance, feel free to reach out to us anytime!"
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Zach Kappes

January 31, 2025

5  out of  5
rating by Zach Kappes
"Ally just helped me secure an amazing auto/life policy. Just switched from Geico, paying what I thought was very reasonable. Turns out I was over paying. She saved me over $40. Giving me better coverage and lower deductible, as well as life insurance. If you’re thinking about switching, consider working with Ally. Quick, easy, & painless. Gave me a peace of mind after explaining everything from top to bottom, and side to side. I’ll be recommending my friends and family to consider switching."
We responded:
"Zach, amazing feedback! I'm happy to hear that Ally was able to assist you in securing everything from top to bottom, and side to side. It's great to know that she made the process quick and easy, providing you with peace of mind. We appreciate your recommendation to friends and family. If you have any further questions or need assistance, feel free to reach out!"
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Deelite Johnson

January 24, 2025

5  out of  5
rating by Deelite Johnson
"Rod was very informative about my liability coverage. It helped me think about my needs to protect my assets. They did follow up to make sure I received all the info in my email. Even though I didn’t want to spend the extra money it made me think about how things have changed with medical costs and everyone going after the extra costs that my current insurance didn’t cover."
We responded:
"Thank you, Deelite, for sharing your experience! I'm glad Rod was able to provide you with valuable information about your coverage. It's great to know that the follow-up ensured you received all the necessary details. If you need further assistance, feel free to reach out to our office. We're here to help!"
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Julia Morrison

January 24, 2025

5  out of  5
rating by Julia Morrison
"Super helpful! They make sure to call on any updates and helped me figure out my car insurance really quickly and easily!"
We responded:
"I'm happy to know that you found our team super helpful, Julia! It's great that we could assist you with your insurance quickly and easily."
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Sharon Parker

January 17, 2025

5  out of  5
rating by Sharon Parker
"Looking for Homeowner’s insurance for new home…consulted online with 4 different agencies, and Ally Wilson in Drew Federau’s State Farm office in Carmel was the only agent that i spoke with on the phone. She was personable, informed, and patient with my questions. Would highly recommend for service and their bundling package price point!"
We responded:
"Thank you, Sharon, for your wonderful feedback! I'm delighted to hear that Ally was able to assist you so effectively. Her personable and informed approach truly makes a difference. We're grateful for your recommendation and are always here to help with any future insurance needs or questions. Feel free to reach out anytime!"
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Ginger Collier

January 10, 2025

5  out of  5
rating by Ginger Collier
"Sharon provides knowledgeable and friendly service to our family. She is helpful and we know we can depend on good advice and answers to our questions. Thank you Sharon!"
We responded:
"Thank you, Ginger, for sharing your experience! I'm happy to know that Sharon's knowledgeable and friendly service has been helpful to your family. It's wonderful to hear that you can rely on her for good advice and answers. If you have any more questions or need assistance, feel free to reach out to our office anytime."
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Jordan Scott

January 7, 2025

5  out of  5
rating by Jordan Scott
"Love working with Drew & his entire team! We’ve been with State Farm for years and this team has covered us through all stages of life, including the future. Everything is made simple and quick to adjust in a moments notice. Highly recommend!!"
We responded:
"Thank you, Jordan, for your wonderful feedback! I'm happy to know that you enjoy working with our team and that we've been able to support you through various stages of life. We strive to make everything as simple and efficient as possible. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
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Tanesha Crear

January 3, 2025

5  out of  5
rating by Tanesha Crear
"State Farm has handled my home insurance for a while and they do an amazing job."
We responded:
"Thank you, Tanesha! I'm glad to know that you're happy with how we've managed your insurance. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Ted Seal

December 30, 2024

5  out of  5
rating by Ted Seal
"Great staff. Very friendly helpful and authentic. Thank you"
We responded:
"Thank you, Ted, for the fantastic 5-star rating! We're happy to know you're satisfied with our service. If you ever have questions or need assistance, don't hesitate to reach out."
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TONY TARTER

December 19, 2024

5  out of  5
rating by TONY TARTER
"SHARON IS THE BEST THANK YOU SO MUCH"
We responded:
"I'm happy to hear that Sharon provided such excellent service! Thank you, Tony, for sharing your positive experience. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Brendan Gentz

December 19, 2024

5  out of  5
rating by Brendan Gentz
"Everyone at this office is great. Specifically, Rachel Maxey is very helpful and quick to respond to any questions or concerns that I have. I definitely recommend using the Drew Federau State Farm office for your insurance needs."
We responded:
"Thank you, Brendan, for your wonderful feedback! I'm glad to hear that Rachel has been helpful and responsive to your needs. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"